This Policy exclusively pertains to information collected through our Site and does not extend to third-party websites or third-party mobile apps.
This Policy may be supplemented or amended periodically by additional privacy notices (“Privacy Notices”), provided at the time of information collection. For instance, certain pages of our Site may feature Privacy Notices offering more comprehensive details regarding the information collected on those pages, its purposes, and available choices regarding its use. In other instances, specific Privacy Notices may be necessitated to comply with privacy laws in jurisdictions where we conduct business.
Best Solution Windows and Doors Ltd is a Canadian company. While the servers supporting this Site may be located in various countries, we ensure that your information is processed in accordance with this Policy, regardless of its storage location. By utilizing the Site, you explicitly consent to the export of your personal information. Please note that data stored in other countries may be subject to lawful requests by courts or law enforcement authorities in those countries.
We may directly request personal information from you, or you may voluntarily provide it through online forms. This information may encompass your name, email address, phone number, physical address, billing address, and inquiries or preferences regarding our products.
You may have the option to register with, log on to, or enrich your profile on our Site by automatically populating requested data fields with information previously provided to third-party social media platforms (e.g., Facebook or Twitter). By doing so, you authorize the third-party platform to transmit information, including personal information, from your profile on that platform to us.
When you visit our Site, we automatically collect certain information, such as your IP address, operating system, browser details, visit timestamps, and accessed pages. The specific information collected may vary based on your browser or device settings.
We utilize cookies and similar technologies, including device identifiers, to collect information and support various features of our Site. These technologies enable us to understand visitor behavior, enhance Site functionality, personalize user experiences, and improve our marketing efforts, including targeted advertising.
Additionally, third-party partners and analytics companies may deploy cookies or other tracking technologies for various purposes, such as web analytics and targeted advertising. For instance, we use Google Analytics to analyze visitor engagement on our Sites. Other third parties, like Facebook, may employ cookies or pixels to track your online activities across our Site and non-affiliated websites for targeted advertising.
We may also aggregate information obtained from our users, such as regional user counts or specific user characteristics.
We may transmit your personal information to other group companies, affiliates, and third parties to facilitate processing for the purposes outlined in this Policy. However, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Generally, we employ the information collected through this Site to:
- Provide requested information, products, and services.
- Deliver effective customer service.
- Personalize user experiences on this Site.
- Correspond with you regarding Site usage and updates.
- Offer special promotions and relevant information.
- Invite participation in surveys and gather feedback.
- Enhance Site content, functionality, and usability.
- Understand user needs and interests.
- Improve products, services, and marketing efforts.
- Share information as outlined in this Policy.
- Enhance security and fraud prevention measures.
- Fulfill business objectives per your consent or specified in applicable Privacy Notices, click-through agreements, or other agreements between you and us.
With Third-Party Vendors
Best Solution Windows and Doors Ltd. may disclose information collected through this Site to third-party vendors performing services on our behalf, such as Site design, surveys, and promotional activities. However, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
With Other Users of this Site
You may have the option to submit User-Generated Content (UGC) on this Site, which can be viewed, collected, or used by others. We may utilize UGC for advertising purposes without necessarily seeking consent or disclosing your identity, as outlined in our Terms of Use.
With Third-Party Social Media Platforms
We offer functionality enabling automatic posting of actions taken on this Site to third-party social media platforms. By utilizing this feature, actions you take on our Site may be visible to individuals with access to your profile on the respective platform. Furthermore, linking your Site profile with a third-party social media account may result in sharing profile information with that platform.
With Our Distributors, Licensees, and Other Affiliates
Information collected through this Site may be shared with our affiliates, licensees, and independent distributors (“distributors”). Distributors may utilize this information in line with the purposes outlined in this Policy, particularly for authorized products or services. For instance, appointment requests may require sharing your information with a nearby Best Solution Windows and Doors Ltd. expert.
With Business Partners
Periodically, we may share your information with selected third parties for joint marketing endeavors, excluding our vendors or distributors.
As Part of a Business Transfer
In scenarios such as ownership transfers or mergers, your information may be transferred to a successor organization, subject to this Policy and your expressed privacy preferences.
To Comply with Laws and Protect Rights
We may disclose your information in good faith to comply with legal obligations, court orders, or to prevent or investigate potential crimes or security breaches. Such disclosures may be made as outlined in Privacy Notices or click-through agreements.
Best Solution Windows and Doors Ltd. retains collected personal information for as long as necessary to fulfill requested services or products or as permitted by applicable law. Even upon deletion of some or all personal information, we may retain and utilize aggregate or anonymous data derived from your previously identifiable information.
Our Site may feature links to third-party sites not operated by us. We recommend reviewing the privacy policies of such sites, as we bear no responsibility for their content or practices.
Additionally, certain Best Solution Windows and Doors Ltd. products may interact with third-party devices and software (“Affiliate Devices”). These interactions may involve the collection of personal information by Affiliate Devices, with data potentially shared with us. While we’re not liable for their data practices, we encourage reviewing their privacy policies for a better understanding.
Each electronic newsletter or promotional email we send includes an “opt-out” link, allowing you to indicate your preference not to receive future communications. You may also contact us at [email protected] to manage your preferences.
To review, correct, or update personal information provided through this Site, you may update contact preferences online or contact us via email at [email protected]. We will respond within the timeframe stipulated by applicable privacy legislation.
You have the option to change previously expressed preferences regarding information usage. If you wish to be removed from our mailing lists or modify preferences, you can do so online or by contacting us at [email protected].
You can opt-out of receiving targeted ads from certain providers participating in self-regulatory programs by utilizing services like “WebChoices” for web browsers or “App Choices” for mobile devices. Please note that opting out may result in generic advertising unrelated to your interests.
If you wish to stop or restrict cookie placement, refer to your web browser preferences for guidance. Deleting or disabling cookies may affect Site functionality, and instructions are available at www.allaboutcookies.org.
Best Solution Windows and Doors Ltd. employs reasonable technical, physical, and administrative measures to safeguard collected information. However, we cannot guarantee absolute security due to the inherent nature of the Internet.
Users must be at least 18 years old to use this Site. We do not knowingly collect personal information from individuals under 13 years of age. If you believe a child has provided personal information without parental consent, please contact us for appropriate action.
Links to external websites and integration with social networking services are provided for user convenience. We do not control these services or their data practices, and users assume risks associated with sharing personal information through such services.
We reserve the right to modify, add, or remove portions of this Policy at our discretion. Updated versions will be indicated by the “last revised” date. We recommend periodically reviewing the Site for the latest privacy information.
For questions or concerns regarding this Policy or Pella’s data practices, please contact us at [email protected] or call 587-701-7575 for customer service.